Privacy Policy

This is the privacy policy of Jetstream Point Ltd. (owner and operator of www.tigrabit.com).

It explains how we handle your personal information when you visit or use any TigraBit-branded websites―including www.tigrabit.com and related mobile or tablet apps―or whenever we otherwise interact with you.

1. Website Use

By using the site, you agree to this Privacy Policy. www.tigrabit.com may review and update it at any time; changes take effect when posted on the website. Continued use after posting means you accept the revisions. This Policy does not apply to external sites we link to and do not control.

2. Personal Information We Collect

TigraBit may process (collect, store, use) the following kinds of data:

• Identification – name, date of birth, country of citizenship, physical address, email, phone.

• Government KYC – ID/passport number, selfie liveness, proof of address.

• Preferences – language, marketing choices, game settings.

• Location & Device – IP address, GPS or VPN data, browser/OS, device identifiers.

• Usage / Gameplay – deposit and withdrawal history, wagers, VIP status, affiliate ID, bonus activity.

• Compliance Data – information related to enforcement of our [Terms of Service] and [AML/KYC Policy].

• Communications – chat logs, emails, call recordings (training & quality).

We obtain this information:

• Directly from you during registration or while using our products.

• Automatically via cookies, analytics and blockchain interactions.

• From third-party verification or fraud-prevention providers as permitted by law.

3. Data-Processing Purposes

We handle your Personal Information lawfully and fairly for:

• Know-Your-Customer (KYC) and identity verification.

• Creating and administering your www.tigrabit.com account.

• Processing deposits, withdrawals, wagers and promotions.

• Enforcing our Terms, AML/KYC, and Responsible-Gaming policies.

• Providing, maintaining and improving our services and customer support.

• Sending marketing communications if you opt in.

• Generating anonymous statistics and business analytics.

• Detecting and preventing fraud, money-laundering or other unlawful activity.

• Complying with legal, licensing and tax obligations.

• Establishing, exercising or defending legal claims.

• Managing VIP, affiliate and promotional programmes.

• Handling recruitment applications where submitted.

If you refuse to provide required data, www.tigrabit.com may be unable to open your account, offer services or answer your queries.

4. Direct Marketing & Opt-Out

We may email, SMS or phone you about products or promotions we believe useful. You can opt out at any time by:

• Clicking the unsubscribe link in any marketing email; or

• Emailing support@tigrabit.com with your request.

Service and compliance messages (e.g., KYC reminders, security alerts) will still reach you.

5. Management & Sharing of Personal Information

We keep your data only as long as needed for the purposes above or to meet legal/operational duties. www.tigrabit.com may share data solely to:

• Group companies – entities under Jetstream Point Ltd. for platform operations.

• Service providers – KYC vendors, payment processors, blockchain-analytics firms, cloud hosting; each bound by contract to protect your data.

• Regulators / authorities – GCA, FIU-Comoros, courts or law-enforcement where lawfully required.

• Business transfers – to a successor in a merger, reorganisation or asset sale, so services can continue.

Whenever we disclose data, we do so legally and with due regard to your privacy. We destroy or irreversibly de-identify data as soon as retention duties end.

6. Security of Personal Information

While internet transmission can never be 100% secure, www.tigrabit.com uses:

• TLS 1.3 encryption in transit and AES-256 encryption at rest.

• Role-based access controls and multi-factor authentication for staff.

• ISO 27001-aligned information-security management and annual penetration tests.

You are responsible for keeping your username and password confidential and for logging out after each session.

7. Access to Personal Information

You may review or update your data via Account → Settings or by emailing support@tigrabit.com. We will respond within a reasonable period. In limited cases (e.g., another person’s privacy, legal privilege) we may refuse access but will explain why and outline available remedies.

8. Delete Personal Data

You may request deletion where www.tigrabit.com no longer has a legal reason to retain your data. If regulatory or AML rules require us to keep certain records (typically five years after account closure), we will defer erasure until that duty ends.

9. Contact Details

Questions, requests or complaints about privacy:

Email: support@tigrabit.com

10. International Data Transfers

Your information may be stored or processed in any country where we or our providers operate. We protect transfers with standard contractual clauses or equivalent safeguards to ensure GDPR-level protection.

11. Legal Basis for Processing (GDPR Art. 6)

• Contract – to provide the services you request.

• Legal Obligation – AML/KYC, tax, responsible-gaming.

• Legitimate Interest – fraud prevention, service emails, analytics (balanced against your rights).

• Consent – marketing, optional cookies.

• Vital/Public Interest – intervening where gambling harm is suspected.

12. Supervisory Authority

If you are in the European Economic Area you may lodge a complaint with your local data-protection authority. We encourage you to contact us first so we can address any concerns quickly.

13. Updates to This Privacy Policy

We may amend this Policy from time to time. The current version is always available at www.tigrabit.com and changes take effect on publication. Review it regularly to stay informed.