Terms of Service

TIGRABIT.COM

1. Introduction

TigraBit (the “Website”) is owned and operated by Jetstream Point Ltd. (“TigraBit,” “we,” “our,” “us”), a company incorporated in Belize (registration No. 000046950) with its registered office at Sea Urchin Street, San Pedro Town, Ambergris Caye, Belize.

These Terms & Conditions (the “Terms”) form a legally binding agreement between TigraBit and any natural person (“you,” “user,” or “player”) who visits, registers, or otherwise uses the Website and associated services (the “Services”). By accessing the Website or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms.

2. Amendments

2.1 TigraBit may amend these Terms at any time. Material changes will be communicated via the Website, email, or in-platform notifications.

2.2 Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

2.3 In the event of any inconsistency between translated versions of these Terms and the English version, the English version shall prevail.

3. Eligibility & Jurisdiction

3.1 You must: a. be at least 18 years old or the minimum legal gambling age in your jurisdiction, whichever is higher; b. have full legal capacity to enter into contracts; c. reside in a jurisdiction where online gambling and use of cryptocurrency gambling services are not prohibited.

3.2 You may not use the Services if you are located in, a citizen of, or sending/receiving funds from sanctioned or restricted territories (including but not limited to: Myanmar, Iran, North Korea, or any other jurisdiction listed on TigraBit’s restricted list).

3.3 You are solely responsible for determining whether accessing or using the Services is legal under the laws that apply to you.

4. Account Registration

4.1 To place wagers or participate in games, you must create a TigraBit Account by providing accurate information (name, date of birth, email, username, password, etc.).

4.2 You may hold one account only; duplicate or linked accounts may be suspended or closed.

4.3 You are responsible for maintaining the confidentiality of your login credentials and any linked crypto wallets.

4.4 Notify support@tigrabit.com immediately if you suspect unauthorized access or discover errors in your account data.

5. KYC & Verification

5.1 TigraBit operates a Know-Your-Customer (KYC) program. We may request proof of identity, address, source of funds, or other documents at any time.

5.2 Documents must be submitted within 7 days of request; verification is normally completed within 14 days.

5.3 Failure to comply may result in suspension, withholding of withdrawals, or account closure.

6. AML / CTF Compliance

6.1 TigraBit strictly adheres to Anti-Money-Laundering and Counter-Terrorist-Financing (“AML/CTF”) regulations and international best practices.

6.2 We monitor transactions, employ risk-based controls, and report suspicious activity to the relevant authorities without prior notice to you.

7. Responsible Gambling

7.1 Gambling is entertainment, not a means of income. You acknowledge the risk of financial loss.

7.2 TigraBit offers responsible-gaming tools (deposit limits, time-out, self-exclusion). Contact support to activate any measure.

7.3 If you believe you have a gambling problem, seek help from organizations such as BeGambleAware.org or Gamblers Anonymous.

8. Deposits, Withdrawals, & Tokens

8.1 Deposits must originate from a wallet or payment method legally controlled by you; third-party deposits are prohibited.

8.2 Withdrawals are paid to the verified wallet address on record. TigraBit is not liable for blockchain delays or irreversible transactions sent to an incorrect address submitted by you.

8.3 We may delay, refuse, or reverse transactions that appear suspicious, exceed risk thresholds, or violate these Terms.

8.4 Incorrect credits (including technical or pricing errors) are void and will be reclaimed.

8.5 Processing times (after successful KYC) • Withdrawals: ≤ 3 business days • Refunds (see 9): ≤ 7 business days

9. Refund Policy

9.1 Refunds are granted solely in the event of verifiable technical faults and at TigraBit’s discretion.

9.2 To request a refund, contact support@tigrabit.com within 72 hours of the disputed event. Provide full transaction details and requested documents.

9.3 Refunds are paid in the original currency/crypto asset of deposit.

10. Tokens, Bonuses, & Promotions

10.1 Any TigraBit tokens, loyalty points, bonuses, or other promotional credits (“Rewards”) are subject to separate Bonus Terms published on the Website.

10.2 TigraBit may amend, suspend, or cancel any promotion or token feature at its sole discretion. Abuse of a promotion may result in forfeiture of Rewards and/or account closure.

11. Prohibited Conduct

You must not: a. use the Services for money laundering, fraud, or any unlawful purpose; b. attempt to conceal your location via VPN, proxy, or similar tools if you are in a restricted jurisdiction; c. exploit bugs or vulnerabilities; d. collude, use bots, scripts, or other automated means to gain unfair advantage; e. harass or defraud other users.

Violations may result in immediate suspension, voiding of wagers, seizure of funds, and reporting to authorities.

12. Risk Disclosure

12.1 Cryptocurrencies are volatile; values may fluctuate rapidly.

12.2 Blockchain transactions are irreversible and may incur network fees beyond TigraBit’s control.

12.3 Gambling entails the risk of losing money. You accept full responsibility for all losses incurred on your account.

13. Limitation of Liability

To the fullest extent permitted by law, TigraBit, its affiliates, directors, employees, or agents shall not be liable for indirect, incidental, punitive, or consequential damages. TigraBit’s aggregate liability to you shall not exceed the net deposits made in your account during the six months preceding the claim.

14. Intellectual Property

All trademarks, logos, software, text, graphics, and other content on the Website are the exclusive property of TigraBit or its licensors. Unauthorized use is prohibited.

15. Complaints & Dispute Resolution

15.1 Contact support@tigrabit.com for any complaints. We aim to respond within 14 days.

15.2 If a dispute cannot be resolved internally, it shall be submitted to binding arbitration under the Arbitration Act of Belize. The language of arbitration shall be English. The arbitrator’s award is final and may be enforced in any competent court.

16. Suspension & Termination

TigraBit may suspend or terminate your account, void wagers, or confiscate funds if you breach these Terms, fail KYC/AML checks, or engage in prohibited conduct. Obligations under Sections 6, 11, 12, 13, 15, and 17 survive termination.

17. Governing Law

These Terms are governed by and construed in accordance with the laws of Belize. You irrevocably submit to the exclusive jurisdiction of the courts of Belize, subject to the arbitration clause above.

18. Entire Agreement & Severability

These Terms constitute the entire agreement between you and TigraBit regarding the Services and supersede all prior understandings. If any provision is found unenforceable, the remaining provisions remain in full force.